Last updated:March 28, 2026. TechEd Analyst ("we," "us," or "our") provides the website, software, and related services described on our marketing pages (collectively, the "Services"). These Terms of Service ("Terms") govern your access to and use of the Services. By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
By creating an account, clicking to accept these Terms, or using the Services, you confirm that you have read and agree to be bound by these Terms and our Privacy Policy. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes that entity.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. You agree to provide accurate registration information and to keep your account credentials confidential. You are responsible for activity under your account unless you notify us promptly of unauthorized use using the contact options on our Contact page.
The Services are designed for small businesses, independent agencies, and consultants operating in a commercial capacity. The following are not eligible to use the Services and may not create accounts or access the platform: (a) municipal governments and their departments, agencies, or instrumentalities; (b) public school districts, charter school networks, and other K–12 educational institutions receiving public funding; (c) state or federal government agencies; (d) any entity primarily engaged in administering publicly funded workforce development, apprenticeship, or career and technical education programs.
If you represent an ineligible entity and have created an account, you must cease use immediately and contact us to arrange data deletion. We reserve the right to terminate accounts belonging to ineligible entities without notice and without refund.
TechEd Analyst provides a small business operations platform that may include operational tools (including Privacy Analytics and document generators), templates and playbooks, research resources, the AI Readiness Baseline, written review services, an AI assistant, artifact libraries, and related support for business owners, operators, agencies, and consultants. Features may vary by plan and may change over time.
Custom consulting. If you purchase implementation, advisory, or other professional services, those engagements may be governed by a separate statement of work, order form, or agreement that supplements these Terms for that engagement.
You are responsible for all content and data you submit to the Services ("User Content"), including ensuring you have the rights and authority to provide it. You agree not to submit unlawful content or to use the Services to collect or process highly sensitive categories of information (for example, health information subject to HIPAA, or children's data) unless you have a lawful basis and any required agreements or safeguards in place. You are responsible for how you use, share, or act on outputs from the Services, including any decisions you make in your business operations, client work, or team workflows.
This section constitutes the data processing agreement required under the Connecticut Data Privacy Act (CTDPA), as amended by SB 1295 (effective July 1, 2026).
In connection with your use of TechEd Analyst services, you ("Controller") determine the purposes and means of processing personal data that you submit to the platform. TechEd Analyst ("Processor") processes such data solely on your instructions and for the purposes of delivering the Services.
You represent that you have obtained all necessary consents and have a lawful basis for submitting personal data (including data about your team members, clients, vendors, or business contacts) to TechEd Analyst. You are responsible for the accuracy and lawfulness of the data you submit.
TechEd Analyst will: (a) process personal data only as instructed by you or as required by applicable law; (b) implement appropriate technical and organizational security measures; (c) notify you without undue delay upon becoming aware of a personal data breach; and (d) delete or return personal data upon termination of the relationship, subject to legal retention requirements.
TechEd Analyst uses the following categories of subprocessors to deliver the Services:
If you initiate a chargeback or payment dispute, we reserve the right to immediately suspend your account and zero any credit balance pending resolution of the dispute. This measure is necessary to prevent fraudulent use of the Services and protect the integrity of the credit system.
When you complete guided workflows, the Services may record completion activity and saved outputs in your account. These completion records are records of activity within the service — they are not credentials, certifications, licenses, or professional qualifications of any kind. Do not represent completion records to third parties as proof of expertise, regulatory standing, or formal training.
You agree not to misuse the Services. A standalone Acceptable Use Policy supplements this section. Without limitation, you must not: (a) violate applicable law; (b) infringe others' intellectual property or privacy rights; (c) attempt to probe, scan, or test the vulnerability of our systems or bypass security or access controls; (d) use the Services to generate or distribute malware, spam, or deceptive content; (e) reverse engineer or attempt to extract underlying models or non-public APIs except to the extent permitted by law; (f) resell or sublicense the Services without our written consent; or (g) use the Services in a manner that could harm us, other users, or third parties.
Paid plans, subscriptions, and/or credit-based usage are described on our pricing and checkout flows. Payments are processed by Stripe or other payment processors we designate. By purchasing a paid plan or credits, you authorize us and our payment providers to charge your selected payment method on a recurring basis for subscriptions (at the stated billing interval) and/or as otherwise disclosed at purchase.
Subscription auto-renewal. Subscription plans renew automatically on a monthly basis. Subscribers may cancel at any time via account settings or by contacting us at our Contact page. Cancellations take effect at the end of the current billing period. TechEd Analyst does not offer prorated refunds for unused subscription time. We reserve the right to modify subscription pricing with 30 days written notice to active subscribers.
Credits. Where applicable, usage may consume credits according to product rules shown in the application. Unused credits may expire or not roll over as stated in your plan terms.
Taxes. Fees are stated excluding applicable taxes unless otherwise indicated; you are responsible for any taxes we are required to collect.
Cancellation. You may cancel a subscription through account or billing settings where available, or by contacting us as described on our Contact page. Cancellation typically takes effect at the end of the current billing period unless stated otherwise at purchase.
Refunds. Unless required by applicable law or expressly stated at checkout, fees are generally non-refundable. We may, at our discretion, offer credits or refunds in specific circumstances. If you believe a charge is in error, contact us promptly through our Contact page. See our Refund Policy for details.
Failed or declined payments. If a payment fails, we may retry according to Stripe or processor rules, suspend or limit access until payment succeeds, and charge applicable fees where permitted by law and your agreement with the processor.
Price changes. We may change fees for plans or credits with advance notice where required by law or contract (for example, by email, in-product notice, or updated pricing pages). Continued use after the effective date may constitute acceptance of new fees for renewal periods as disclosed.
We and our licensors own the Services, including software, text, graphics, logos, and branding, subject to your rights in your User Content. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes in accordance with your plan. Except as permitted by law, you may not copy, modify, distribute, or create derivative works from our Services or outputs in a way that competes with the Services or removes proprietary notices.
To the extent you receive outputs generated for you based on your inputs, we grant you a license to use those outputs for your business purposes, subject to third-party rights and these Terms.
The Services rely on or integrate with third-party infrastructure and services. Depending on how we configure the product, this may include (without limitation) hosting and edge delivery (such as Vercel), database and authentication (such as Supabase), payments (such as Stripe), AI inference (such as Anthropic (Anthropic PBC)), and email delivery (such as Resend or SMTP-based mail). Your use of those services may be subject to their terms and privacy notices. A current description of categories of subprocessors is in our Privacy Policy. We are not responsible for third-party services we do not control.
AI providers. Features that call third-party AI APIs (such as Anthropic (Anthropic PBC)) send your prompts and related context to those providers to generate responses. How those inputs may be logged, stored, or used is governed by our agreements with the provider and Anthropic's privacy policy (https://www.anthropic.com/privacy). We aim to configure services consistent with our privacy commitments, but you should review provider documentation if you have specific compliance needs. We do not warrant that any output satisfies regulatory, contractual, or insurer requirements.
Subprocessors. A list of categories of subprocessors is described in our Privacy Policy. For an up-to-date list of specific vendors or to ask about contractual safeguards for enterprise engagements, contact us through our Contact page.
If you operate in a regulated sector (for example, financial services, health-adjacent services, or businesses subject to state privacy laws), you are responsible for determining whether your use of the Services is permitted under applicable rules, insurance conditions, or contractual obligations. We do not represent that the Services satisfy HIPAA, GLBA, or other sector-specific regimes unless we have entered into a separate written agreement that expressly addresses those requirements.
You may not submit to the platform any data subject to the Health Insurance Portability and Accountability Act (HIPAA), the Family Educational Rights and Privacy Act (FERPA), the Gramm-Leach-Bliley Act (GLBA), or Payment Card Industry Data Security Standards (PCI-DSS) outside of Stripe's payment processing. The platform is not designed, certified, or configured to handle regulated data under these frameworks, and no representation is made that it meets their technical or administrative requirements.
If you believe material on the Services infringes your copyright or other rights, contact us through our Contact page with enough detail for us to evaluate the claim. We may remove or disable content in appropriate cases, consistent with applicable law (including the Digital Millennium Copyright Act in the United States, where it applies).
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR AFFILIATES, SUPPLIERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.
You will defend, indemnify, and hold harmless TechEd Analyst and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your User Content, your use of the Services in violation of these Terms, or your violation of applicable law or third-party rights.
We may suspend or terminate access to the Services if you breach these Terms, create risk or possible legal exposure for us, or for other operational reasons with notice where reasonable. You may stop using the Services at any time. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations, indemnity, and governing law) will survive termination.
We may modify the Services or these Terms from time to time. If we make material changes, we will provide notice as appropriate (for example, by posting an updated date or notice in the product or by email). Your continued use after the effective date of changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Services.
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles, except that mandatory consumer protections in your place of residence may still apply where they cannot lawfully be waived. Unless a different forum is required by law, you and TechEd Analyst submit to the exclusive jurisdiction and venue of the state and federal courts located in Connecticut for disputes arising out of or relating to these Terms or the Services.
Informal resolution. Before initiating a formal dispute, we encourage you to contact us through our Contact page so we can try to resolve the issue directly. This does not limit any right you may have to raise a dispute with a regulator or pursue remedies available under mandatory law.
You agree that we may send you notices and agreements electronically (including by email or in-product messages). You are responsible for keeping your contact information current. Transactional and service-related messages may be sent without additional consent where permitted by law; promotional messages are subject to your choices and our Privacy Policy.
We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, war, terrorism, labor disputes, utility failures, internet or telecommunications outages, or actions of government authorities.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, provided your rights are not diminished in a manner prohibited by law.
These Terms, together with the policies they reference (including the Privacy Policy and Cookie Policy), constitute the entire agreement between you and TechEd Analyst regarding the Services described here, and supersede prior oral or written understandings on the same subject, except for any separate written agreement you sign with us for consulting or enterprise work.
For questions about these Terms, visit our Contact page. If we publish a dedicated legal or support email for contractual notices, it will be listed alongside these Terms.
Legal review recommended. This page summarizes our standard terms for transparency. It is not legal advice. TechEd Analyst recommends review by qualified counsel before production use—especially if you operate in regulated industries, handle personal data subject to sector rules (for example, HIPAA or GLBA), or need custom data-processing terms, DPAs, or vendor security questionnaires.