Acceptable Use Policy

1. Purpose

The Services provide operational tools, guided workflows, templates, and AI-assisted drafting for small businesses, agencies, and consultants. This AUP helps keep the platform safe, lawful, and useful for eligible users.

2. Eligible users

Only eligible entities may use the Services. Ineligible entities are described in Terms of Service §2a, including municipal governments, public school districts, and entities primarily administering publicly funded workforce development or career and technical education programs.

3. Permitted use

You may use the Services for internal business operations, planning, documentation, and drafting, subject to your plan and these policies. Outputs are working documents — not credentials, certifications, or professional advice.

4. Prohibited conduct

Without limitation, you must not:

• Violate applicable law or third-party rights;
• Use the Services to assess, certify, or determine regulatory compliance on behalf of others;
• Misrepresent AI-generated outputs as human-prepared professional work where that would be deceptive;
• Probe, scan, or test vulnerabilities, or bypass security or access controls;
• Generate or distribute malware, spam, or deceptive content;
• Reverse engineer or extract underlying models or non-public APIs except as permitted by law;
• Resell or sublicense the Services without written consent;
• Submit regulated data (for example, HIPAA-, FERPA-, or PCI-scoped data outside Stripe payment processing) without appropriate agreements;
• Use the Services in a manner that could harm us, other users, or third parties.

5. AI-assisted features

AI features are assistive. You are responsible for reviewing outputs before use. See our AI Features Disclosure for in-product AI labeling and limitations.

6. Enforcement

We may investigate suspected violations and suspend or terminate access where appropriate. Report abuse through our Contact page.

[ATTORNEY: notice period before suspension for non-severe violations]

7. Contact

Questions about this AUP: use our Contact page.