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Refund Policy

How refunds, cancellations, and billing disputes are handled

DRAFT — FOR ATTORNEY REVIEW — NOT IN EFFECT

Last updated: June 11, 2026. This Refund Policy describes how TechEd Analyst handles refunds for subscriptions, digital artifacts, and related purchases. It supplements our Terms of Service.

1. General principle

Unless required by applicable law or expressly stated at checkout, fees are generally non-refundable. We may, at our discretion, offer credits or refunds in specific circumstances.

2. Subscriptions

Subscription plans renew automatically on the stated billing interval. You may cancel at any time via account settings or by contacting us. Cancellations take effect at the end of the current billing period. We do not offer prorated refunds for unused subscription time unless required by law.

[ATTORNEY: confirm auto-renewal notice requirements by state and EU/UK]

3. Digital artifacts and one-time purchases

Digital templates, artifacts, and similar downloadable content are delivered immediately upon purchase. Where you consent to immediate delivery at checkout, you may lose statutory withdrawal rights under applicable EU/UK consumer law once delivery begins.

If you believe a charge is in error, contact us promptly through our Contact page.

4. Written review services

Fixed-scope written review services are governed by the scope description at purchase. Refund eligibility for in-progress or delivered reviews depends on the service terms presented at checkout.

5. Failed or disputed payments

If you initiate a chargeback, we may suspend your account pending resolution, as described in our Terms of Service. Contact us first if a charge appears incorrect — we will work to resolve billing issues directly.

6. How to request a refund

Email or message us through our Contact page with your account email, purchase date, and reason for the request. We will respond within a reasonable time. [ATTORNEY: confirm response SLA and dedicated billing contact]

7. Contact

Billing questions: use our Contact page.

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