Otter.ai: what Otter.ai says about your data
Otter.ai’s privacy policy (effective June 16, 2026) says it trains its AI on de-identified audio recordings and transcriptions. The policy does not describe a separate training opt-out.
Sources checked November 7, 2026
Personal plans
Individual accounts
- Training on your content
- The policy lists training its AI on de-identified audio and transcriptions, based on consent or legitimate interests.
- How long it is kept
- Not stated for training data in the sections checked.
- Your controls
- The policy describes rights to object and to withdraw consent; it does not describe a training switch.
Business plans
Enterprise customers
- Training on your content
- The policy says enterprise customers are the data controllers and their own privacy policies apply.
- How long it is kept
- See the enterprise agreement.
- Your controls
- See the enterprise agreement.
In Otter.ai's words
“training our proprietary AI technology on de-identified audio recordings and on transcriptions”
Source
What to write in your AI register
- Which plan your business uses, and whether staff sign in with company or personal accounts.
- Whether the training setting is on or off, who checked it and when.
- What kinds of data staff may put in (for example: no client names, no payment data).
- Whether meeting guests are told a recording assistant is present.
Sources
Policies change; check the linked page before you decide. This page describes what the vendor says. It is not legal advice and not a review of the vendor.